Product Returns - Your Right to Cancel

Should you wish to cancel your order if you are not satisfied with your product, we operate a 7 day no quibble returns policy in accordance with your rights as a consumer. To do so, please e-mail For us to collect unwanted goods, all products returned MUST be complete and contain ALL the original manuals, blank warranty cards, accessories and any other documentation included with the original delivery. The customer has a duty of care while the goods are in their possession; we reserve the right to charge for any damage that may have occurred while the goods were in the customers possession, or refuse the product/s if returned un saleable. The 7 day cancellation period for each appliance begins the day after the day of delivery of that appliance. The cost of collection, and any costs incurred by Marown TV for delivery (including delivery offered free of charge) will be deducted from any refund made to you.

Return of faulty goods within 28 days

If your product is faulty when you receive it or develops a fault within 28 days of purchase, we will offer you a full refund or a replacement. This does not apply to faults caused by accident, neglect, misuse, or failure to follow manufacturer’s operating instructions. The fault will have to be verified by us or our service agents or the manufacturer of the product which can take a few days. Once the fault is confirmed you will have a choice of a replacement, free repair or a full refund. If you require a refund then the product must be returned in its original and undamaged packaging with all the accessories and instruction manuals. If the product is not returned in its original packaging, is damaged or has any accessories missing, we reserve the right to refuse a full refund or charge for the missing accessories. We will meet the delivery costs for the return and replacement of the faulty product within the Isle of Man.

Return of faulty goods after 28 days

If your product develops a fault after 28 days but within the warranty period then you can get it repaired for free. You can either return the faulty item back to us for repair or for larger products, we will arrange for a service call to be carried out. If the fault is found to be caused by accident, neglect, misuse, or failure to follow manufacturer’s operating instructions, then the repair will not be covered by warranty. The delivery charges for collection & return and/or replacement of the faulty product is free within the Isle of Man.


Please see our full terms & conditions for more information

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